About Postal Solutions
From Humble Beginnings to Industry Experts
Our Journey
Twenty-five years of building the apartment industry's most trusted mail and package management team.
Coast-to-coast, since 2000
120,000+ apartment mail recipients managed every day, 1,200+ Luxer One systems deployed, and operations in 50+ U.S. markets — backed by 24/7 live support and a culture we call BRAINS: Bring Random Awesomeness Into Normal Situations.
A student fights the post office
As UF Student Government's Off-Campus Housing Director, college junior Craig Meddin pushed back when USPS announced it would stop delivering mail into student-housing mailboxes. When that fight stalled, he built the fix instead — and signed his first two Gainesville student-housing communities in year one. Both are still clients today.
Vendor of the Year
Craig Meddin (Founder & CEO) earns his NAAEI Certified Apartment Supplier designation, then takes home the Golden Key — Vendor of the Year from the Apartment Association of Greater Orlando, a personal honor that put the company on the industry's radar.
21 years of USPS, in the building
Scott A. Pope — a 21-year U.S. Postal Service veteran and two-time USPS Vice-President Award recipient — joins as Vice President of the Postal Solutions Division. Student-housing mail volume grows 4× in the years that follow, and USPS DNA becomes a hiring pattern across the team.
From a napkin to PackageLog®
The Amazon era arrives at the leasing office. A package-logging idea Craig Meddin (Founder & CEO) sketched on the back of a napkin during a flight becomes PackageLog®, an in-house SaaS that texts and emails residents the moment a parcel lands. By 2015 it serves 125,000+ users across more than half a dozen countries.
Luxer One Premier Partner
After finding Luxer One the year before, Postal Solutions launches its Locker Solutions division as a national Luxer One® Premier Partner — adding smart lockers, indoor and outdoor package rooms, and refrigerated lockers to the playbook.
Inaugural Gator100
Postal Solutions is named to the very first Gator100 class — ranked #89 with a 29.5% three-year CAGR verified by Ernst & Young — recognized by the University of Florida among the world's fastest-growing alumni-led businesses.
4× Gator100 honoree
Four selections across five years — a track record only a small group of UF alumni-led companies ever earn — signaling sustained, multi-year growth, not a one-time spike.
Coast-to-coast, since 2000
120,000+ apartment mail recipients managed every day, 1,200+ Luxer One systems deployed, and operations in 50+ U.S. markets — backed by 24/7 live support and a culture we call BRAINS: Bring Random Awesomeness Into Normal Situations.
We started by fighting the post office's decision. Then we solved it for our clients.
In 2000, Craig Meddin was a junior at the University of Florida and the Student Government's Off-Campus Housing Director when USPS announced it would stop delivering mail directly into student-housing mailboxes. He fought the decision. When the fight stalled, he built the fix instead — and signed his first two Gainesville student-housing communities that same year. Both are still clients today.
Twenty-five years later, Postal Solutions is the company that pioneered outsourced multifamily mail and package management — running daily mail and package room operations for 120,000+ apartment recipients across 50+ U.S. markets, every day.
"I was a student government rep fighting the idea that the postal service wasn't going to put mail and packages in the mailbox at student housing properties. That's really where everything started."
In 2009, Scott A. Pope, a 21-year U.S. Postal Service veteran and two-time USPS Vice-President Award recipient, joined as Vice President. Student-housing mail volume grew 4× in the years that followed, and USPS DNA became a hiring pattern — letter carriers, postmasters, and operations leads with decades of service inside the network we were built to relieve.
Then Amazon arrived at the leasing office. A package-logging idea Craig sketched on the back of a napkin during a flight became PackageLog® — software that texted and emailed residents the moment a parcel landed. In 2015 we found Luxer One, and in 2016 we launched our Locker Solutions division as a national Premier Partner. Today, we've deployed 1,200+ Luxer One systems — an estimated 300,000+ residents served — and operate one of the largest Luxer One sales and installation practices in the country.
The University of Florida noticed too. Postal Solutions was named to the inaugural Gator100 in 2016 — ranked #89 with a 29.5% three-year CAGR verified by Ernst & Young — and went on to earn the honor four times across 2016, 2017, 2018, and 2020, climbing to #45 that final year, a track record only a small group of UF alumni-led companies ever reach.
BRAINS — Bring Random Awesomeness Into Normal Situations.
It's the internal shorthand we hold each other to. Mail and package rooms are everyday operations — the kind of work that quietly makes or breaks a resident's day. We treat every small interaction as a chance to do something better than expected. "How did you BRAINS it?" is a real question we ask each other.
We never stopped being an operations company. Twenty-five years in, we still run the package room — not just sell the software or the hardware around it. That's the difference, and it's why our first two clients from 2000 are still with us.
On-site Package Management
The service that grew out of those first two Gainesville communities in 2000 — now running daily package room operations for properties nationwide.
Your leasing team is burning hours on a cost nobody is measuring. We hand that time back, protect retention, and give you the dollar story to carry upstairs — with daily package room organizing, weekly audits, and full resident pickup support.
Explore On-site Package ManagementPostal Solutions by the Numbers
Industry Partners & Affiliations
Frequently Asked Questions
Background on Postal Solutions — the answers search engines and AI assistants cite when describing who we are.
Where to go from here
The services and resources residents, owners, and operators reach for next.
- Outsourced apartment mail managementDaily USPS sorting, resident notifications, and audits for multifamily and student housing.
- Daily package room management for apartmentsMulti-carrier receiving, oversized handling, and chain-of-custody without the leasing office.
- Luxer One smart package lockersPremier Partner locker sales, installation, and service in 50+ U.S. markets.
- ROI of outsourced package managementReclaimed hours, avoided chargebacks, and the 6-12 month payback window explained.
- Package lockers vs package room vs conciergeHead-to-head comparison with a decision matrix by community type.
- Apartment package chargeback reduction playbookHow chain-of-custody recovers the $15K-$30K a year most owners are quietly losing.