Luxer One® Package Rooms & Lockers — National Sales
As a national Luxer One® sales partner, we help communities choose the right operational workflow — package lockers, indoor and outdoor package rooms, refrigerated lockers, and overflow solutions. 1,200+ systems delivered since 2016.
Outsourced Mail and Package Manager for Multifamily & Student Housing — Since 2000
120,000+ mail recipients · 50+ U.S. markets · 1,200+ Luxer One® systems · Pioneers since 2000
The Luxer One® partner that knows what happens after install day
We've sold and installed 1,200+ Luxer One® systems since 2016 — indoor and outdoor lockers, monitored package rooms, the Luxer Kiosk, and the Luxer Fridge by True®. As a national Premier Partner, we help operators choose the right configuration for their building, package volume, climate, and resident profile — not just the unit that fits the wall.
We also manage mail and package operations across 120,000+ mail recipients, so we design lockers around the daily workflow they have to live with: oversized parcels, refused returns, holiday surge volume, and the leasing-office overflow lockers were supposed to eliminate.
Looking for local lead times? See our Luxer One Premier Partner metro list — 50 US cities with Premier-Partner install allocation.
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Compare Luxer One® Solutions
Every solution is the latest Luxer One® hardware — sold, installed, and supported as a National Premier Partner with Price Protection.
Indoor Package Lockers
Modular indoor lockers for daily package volume in mailrooms and lobbies.
Explore indoor package lockersSmart Package Rooms
Monitored rooms for oversized packages and bulk overflow.
Explore smart package roomsOutdoor Package Room
Weather-rated Luxer Kiosk for 24/7 carrier and resident access.
Explore outdoor package roomRefrigerated Lockers
Luxer Fridge by True® for grocery and meal-kit deliveries.
Explore refrigerated lockersLuxer One® hardware we sell, install, and service
Real installations from communities we've quoted, installed, and supported — 1,200+ systems since 2016. Every photo is genuine Luxer One® equipment, not a rendering.
We help properties evaluate
Choosing a Luxer One® system isn't a hardware decision — it's an operational one. We walk every property through the variables that actually determine which configuration performs.
The Right System Depends on Workflow
The best package solution isn't always the largest locker bank. Communities have to balance package volume, oversized deliveries, capacity limitations, carrier behavior, resident expectations, and the physical space available — usually all at once.
That's where 25+ years of operational experience matters. We've seen what fails on day 90, what scales through August move-in, and what your residents will actually use. We design the configuration around your daily reality — not the brochure.
Superior technology
The Luxer One® resident app & locker touchscreen
Luxer One's hardware and software are built in-house by an engineer-led team. Residents get instant pickup notifications, secure access, and a frictionless mobile experience — while carriers get a lightning-fast label scan at the locker touchscreen, so deliveries never route back through your leasing office.
- Push, SMS, and email notifications the moment a package is delivered
- One-tap locker access — no codes to remember
- Carrier label scan at the touchscreen keeps drop-off under a minute
- Full access log for every door, every pickup, every return
Indoor & Outdoor Package Lockers
Eliminate Package Chaos & Free Up Your Team's Time
With 24/7 video surveillance, digital package logging software, and automated alerts to residents by text and email, accepting and receiving packages couldn't be easier. Recipients have 24/7 access to pick up deliveries whenever they want, with around-the-clock telephone and video support.
Smart Monitored Package Rooms
No More Wasted Team Hours — Residents Retrieve Packages 24/7
Get your team out of the resident package acceptance and delivery business. Service carriers deliver packages directly to your secure package storage room, and residents can access their parcels without involving your team. Completely customizable with support for recipients and your team.
Outdoor Package Room — Luxer Kiosk
Get 100% of Deliveries Out of Your Leasing Office
Turn any outdoor space into a secure, 24/7 package hub. The Luxer Kiosk is a weatherproof, wireless outdoor kiosk built to absorb the operational workload of carrier deliveries — contactless resident pickup, anytime, anywhere, with no leasing-office handoff.
Luxer Fridge by True®
24/7 Refrigerated Package Access for Perishable Deliveries
A commercial-grade refrigerated locker system that operates inside the Luxer One® workflow. Residents get secure, around-the-clock access to perishable deliveries — groceries, meal kits, medications, and flowers — without a single touch from your leasing team.
Package Lockers + Package Room — 100% acceptance, every season
The single best package solution for most communities is a Luxer One® combo system: an electronic package locker bank paired with a smart package room. Lockers handle the steady, day-to-day flow of small and medium parcels. The package room absorbs everything they can't — oversized boxes, furniture, multi-package orders, returns staging, and the peak-season surges (Prime Day, Black Friday, the entire Q4 stretch) when single-format systems start turning carriers away.
Lockers handle the everyday
Small and medium parcels — 80–90% of daily volume — drop straight into electronic compartments. Residents get an instant notification with a one-time access code; carriers get a 60-second handoff. No front-desk involvement, no chain-of-custody questions, no piled-up lobby.
The package room absorbs the rest
When the lockers fill, or a parcel is too big, the smart package room takes it — access-controlled, camera-captured, carrier-credentialed, and tied to the same resident app. Overflow stops being a failure mode and becomes a planned path. Properties hit 100% acceptance even on the worst delivery days of the year.
Why the combo wins on seasonality
- Q4 / Prime Day surge: volumes can 2–4× for weeks. A locker-only site fills by mid-morning and reverts to manual handling; a combo keeps absorbing overflow into the room.
- Move-in waves: furniture, housewares, and oversized freight that would never fit a locker compartment land in the package room — without hijacking the leasing office.
- Grocery & meal-kit growth: recurring deliveries hit lockers (with refrigerated tiers available); one-off bulk orders route to the room.
- Returns staging: outbound labels and pickup windows live in the package room so the locker bank stays free for inbound flow.
Most properties size the locker bank for typical daily volume, not the worst day of the year — which is exactly the day a locker-only system fails. The combo is how Luxer One® customers stop scaling around peak and start running 100% acceptance every day.
Luxer One® Locker FAQs
Specs, install timelines, financing, and support — answered by the Luxer One® Premier Partner since 2016.
Postal Solutions & Luxer One® — Brand FAQs
Answers to the most-searched questions about who we are and how Luxer One fits in.
Plan your Luxer One® locker rollout.
Indoor, outdoor, refrigerated, or branded — tell us your community and we'll send a tailored locker proposal fast.
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Call Us
(866) 378-8157Luxer One Customer Support
(415) 390-0123Change of Address
PostalForwarding.comPayments for US Postal Solutions
PO Box 96764 Charlotte, NC 28296‑6764
Payments for Locker Solutions
PO Box 96733 Charlotte, NC 28296‑6733
Change of Address — Frequently Asked Questions
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