Name: Luxer One® Smart Locker Solutions
Brand: Luxer One

Question 1

What information should I have ready when requesting a quote?

Accepted Answer

To get the most accurate proposal, have these details ready: number of units and beds, property type (student housing or conventional multifamily), current package handling process, average daily package volume (if known), whether USPS currently delivers to apartment mailboxes, target start date, and any existing Luxer One® or competing locker hardware. Don't worry if you're missing some — we can fill in the gaps during our intake call.

Question 2

Is there a cost or obligation for the property assessment?

Accepted Answer

No. Free assessment. No pressure — property assessments and quotes are always free. Our goal is to design the right solution for your community — if managed service isn't the best fit, we'll tell you and recommend alternatives.

Question 3

Do you work with new construction and lease-up properties?

Accepted Answer

Yes — we regularly partner with developers, architects, and property management companies during pre-construction. Engaging us early lets us design optimal mailroom layouts, spec the right Luxer One® hardware, plan power and data infrastructure, and align go-live with your CO and first move-ins.

Question 4

Who is Postal Solutions?

Accepted Answer

Postal Solutions is the pioneer of outsourced multifamily mail and package management, operating since 2000 out of Orlando, Florida. We run three connected services for apartment and student-housing communities: full-service mail management, daily package room operations, and Luxer One® smart locker sales, installation, and support. We serve 120,000+ mail recipients across 50+ US markets.

Question 5

Is “Post Solution” the same as Postal Solutions?

Accepted Answer

Yes — “Post Solution,” “Post Solutions,” and “Postal Solution” are common misspellings of Postal Solutions, the multifamily mail and package management company founded in 2000. Our correct name is Postal Solutions (plural) and our primary domain is postalsolutions.com. If you were previously visiting mailandpackages.com, that was our former brand — same company, same team, same phone number: (866) 378-8157.

Question 6

What is Luxer One® and how does Postal Solutions work with it?

Accepted Answer

Luxer One® is the industry-leading smart parcel locker and package room platform for multifamily and student housing. Postal Solutions has been a Luxer One® Premier Partner since 2016 — authorized to sell, install, configure, and support the full Luxer One® product line nationwide. We've placed 1,200+ Luxer One systems, serving an estimated 300,000+ residents, and are the only partner that pairs Luxer One hardware with an outsourced package room overflow service.

Question 7

Where can I get pricing for Postal Solutions or Luxer One?

Accepted Answer

Free assessment. No pressure. Property assessments and quotes are always free. Call (866) 378-8157 or request a proposal through our contact page — tell us your unit count, market, and current package process and we'll send a tailored proposal fast, typically within 24 hours.

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Postal Solutions & Luxer One® — Brand FAQs