Name: Luxer One® Smart Locker Solutions
Brand: Luxer One

Question 1

How is Bundle different from Postal Solutions?

Accepted Answer

Both put a person in the package room rather than relying on hardware alone, so the comparison is not tech versus service — it is track record, coverage, and who carries the employment risk. Postal Solutions has run daily mail and package room operations since 2000 and serves more than 120,000 mail recipients across 50+ U.S. markets. Bundle is a newer entrant, founded in 2022.

Question 2

Do we have to hire and payroll the package manager?

Accepted Answer

Not with Postal Solutions. The daily package room program is a managed engagement with one agreement and one invoice — the property does not post the job, run the interviews, or carry the payroll line. Some competing programs are structured the other way, where the property hires the person and the vendor supplies the software and training.

Question 3

What happens when the person assigned to our room is out?

Accepted Answer

Coverage is our responsibility, not yours. Absences, vacations, and turnover are handled inside the program, which is the single most common failure point when a community tries to solve package management with one internal hire.

Question 4

Does this work with the lockers we already have?

Accepted Answer

Yes. On-Site Package Management is hardware-agnostic and works with any electronic package system. We manage the room and the overflow around your existing lockers, and as a Luxer One® Premier Partner we can extend or replace the hardware if the volume justifies it.

Question 5

Where is the service available?

Accepted Answer

Managed mail and package room operations are available nationwide except in California and New Hampshire. Luxer One® locker hardware is available in all 50 states.

	Postal Solutions	Newer managed entrants
Years running package rooms	Since 2000	Founded 2022
Recipients served	120,000+ across 50+ markets	Early portfolio
Who employs the person on site	Handled under our agreement	Sometimes property-payrolled
Coverage for callouts	Our responsibility	Depends on the model
Existing lockers	Kept and managed around	Varies by platform
Mail as well as packages	Full mail management available	Package-focused
Contract surface	One agreement, one invoice	Software plus labor arrangement

Bundle vs Postal Solutions for Apartment Package Management

The hard part is not the software, it is the day somebody calls out

Two managed models, side by side

What 25 years of daily operations buys you

Coverage is our problem

One agreement, one invoice

Overflow and oversized handled

Hardware-agnostic

50+ markets

Can be revenue-positive

Explore the full service

On-site Package Management

Apartment Mailroom Management

vs Fetch

vs HelloPackage

Frequently Asked Questions

Ready to move forward on on-site package management?

Ready to Simplify Your Mail & Package Management?

Get a Custom Quote