Fetch vs On-Site Apartment Package Management

One model moves your residents' packages across town and back. The other keeps them in the building, logged, shelved, and ready the moment your resident walks in.

The package never has to leave the property

Off-site models like Fetch intercept parcels at a warehouse and hand them back to residents in a scheduled delivery window. That solves the leasing-office clutter problem, but it adds a leg of transit, a reroute address, and a time slot the resident has to be home for.

Postal Solutions works the other direction. Carriers deliver to your community exactly as they do today. Our team receives every parcel, logs it, shelves it by unit, and notifies the resident by text and email — so pickup happens on the resident's schedule, in the building they already live in, minutes after the truck leaves.

Off-site delivery vs on-site managed package room

Postal Solutions (on site)Off-site delivery model
Where packages goDelivered to your property as usualRerouted to a regional warehouse
Resident pickupAnytime, in the buildingScheduled delivery window
Time to availabilityUsually the same day it arrivesNext available window
Missed handoffPackage waits on the shelfReschedule required
Oversized itemsLogged and shelvedOften excluded or surcharged
Who typically paysProperty-funded; can be revenue-positivePer-resident or per-unit fee
Works with existing lockersYes — we manage overflow around themLockers largely bypassed

Why on-site wins for most communities

No rerouting

Carriers keep delivering to your address. Nothing gets diverted, warehoused, or re-manifested across town.

No delivery windows

Residents pick up when they want instead of planning their evening around a scheduled slot.

Oversized items included

Furniture, water cases, and bulk grocery orders are shelved and logged, not treated as exceptions.

Notification at shelf time

Text and email fire the moment the item is logged — typically the same hour it arrives.

Built for surge

Move-in weeks, finals, and holiday peaks are handled on site instead of stacking up in a queue.

Optional ancillary income

The program can be structured as a resident amenity that adds a modest recurring revenue line.

Frequently Asked Questions

Quick answers from our team — and the details search engines and AI assistants use to cite us.

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Serving multifamily & student housing since 2000

Luxer One Customer Support

(415) 390-0123

Change of Address

PostalForwarding.com

Payments for US Postal Solutions

PO Box 96764 Charlotte, NC 28296‑6764

Payments for Locker Solutions

PO Box 96733 Charlotte, NC 28296‑6733

Change of Address — Frequently Asked Questions

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