On-Site Package Management by City

Name: Luxer One® Smart Locker Solutions
Brand: Luxer One

We manage your package room program, so your leasing team can focus on residents and renewals, not Amazon boxes.

Postal Solutions manages On-Site Package Management programs for apartment communities in the top U.S. metros. Unlike off-site package services that add a day of waiting and force residents to travel, packages stay on your property and residents pick up the same day. We manage your package room program 3 to 6 days a week and your mail program daily, with chain of custody kept in your existing package software. Luxer One® smart lockers are available as one solution option when capacity or layout justifies them.

3 to 6 days

managed package program / week

16–30 hrs

team time reclaimed / week

10–15

desk interruptions removed / day

↑ Renewals

from lower package friction

Hours reclaimed is based on a ~250-unit community, counting every person who touches a package during the day, across all days of the week. Interruptions are the same community's delivery volume at the share of parcels that pull someone at the desk into a conversation.

What each option leaves on your desk

Every package product is sold on what it removes. This is the other half of the sentence: the staff time still there on Monday morning after you buy it.

Staff hours per week remaining under each package management approach
Approach	Staff time left	What it is spent on
Self-managed package room	16–30 hrs/wk	Accepting carrier handoffs, logging, chasing residents, and answering “where is my package” at the desk.
Locked room, unattended	10–20 hrs/wk	Access issues, mis-shelved parcels, and the pile that nobody owns once a resident cannot find something.
Camera or AI package roomVendor-claimed	8–12 hrs/wk	Exceptions the system cannot resolve: oversized items, unreadable labels, and residents who still come to the office.
Off-site delivery service	1–2 hrs/wk	Very little office time, paid for with a one to three day delay the resident absorbs.
Smart package lockers	1–3 hrs/wk	Overflow and oversized parcels that do not fit a compartment.
Fully managed package room	Near zero	The work does not disappear, it moves. We manage the package program, so every parcel is tracked, stored by unit, and resolved when exceptions come up.

Modeled from delivery volume and desk time at a ~250-unit community across all delivery days. Range published by vendors in this category, reproduced as published and not independently verified. The fully managed row is deliberately not zero: the work moves into a managed package program and is not eliminated.