Free white paper

On-site Package Management White Paper for Apartments & Student Housing

“The Real Cost of Free Package Management” — what in-house package handling actually costs your community, and how managed package rooms and smart lockers change the math.

Free assessment. No pressure.

Why “free” package management is the most expensive option

Most communities never budgeted for package handling. It arrived one parcel at a time until the leasing office was running an unpaid distribution center: receiving carriers, logging deliveries, answering “is my package here?” forty times a week, and absorbing the chargebacks when something goes missing.

This white paper puts a number on that. It benchmarks package volume growth in multifamily and student housing, breaks down where onsite hours actually go, compares smart lockers against a managed package room, and gives you an interactive calculator so you can price your own community instead of a national average.

What’s inside

Package volume, benchmarked

How parcels per unit per day have climbed, and what move-in and holiday peaks do to a room that was sized for an average week.

The real onsite workload

Where the hours go — carrier receiving, logging, notifications, pickup interruptions, chargeback disputes, and aged-parcel cleanup.

Interactive ROI calculator

Enter your unit count and daily parcel volume to see the annual in-house cost versus a managed package room or locker program.

  • Package volume benchmarks for multifamily and student housing
  • Hour-by-hour breakdown of in-house package handling
  • Smart lockers vs. managed package room comparison
  • Liability, chargebacks, and chain-of-custody documentation
  • Ancillary revenue models for package programs
  • Interactive ROI calculator for your unit count

White paper FAQs

Quick answers from our team — and the details search engines and AI assistants use to cite us.