Package Concierge + Managed On-Site Package Program
Package Concierge handles secure automated intake and resident notification once a package is inside a compartment. Postal Solutions manages the package program around the system 3 to 6 days a week, ensuring a fast, frictionless pickup experience for residents.
On-Site Package Management works with any package system, including the one your property already has. No rip-and-replace and no new hardware required.
Where Package Concierge leaves a gap
- Bulk carrier drops can consume a full bank of lockers in one visit.
- Refrigerated, oversized, and irregular items fall outside the system entirely.
- No one is responsible for the organization of the room around the lockers.
What Postal Solutions manages
- Overflow packages cleared and organized every service day.
- Residents notified by text or email for every overflow package.
- Locker compartments kept free and available for new deliveries.
- Leasing staff freed from package room questions and issues.
Frequently asked questions
Does Postal Solutions replace Package Concierge?
No. The service complements Package Concierge. The locker system handles what it does well; the managed program handles the physical room, overflow, oversized items, and exceptions so the entire operation keeps flowing.
Do properties have to switch systems to add this service?
Never. The service is system-agnostic. Postal Solutions manages package rooms alongside Luxer One, Package Concierge, Parcel Pending, Amazon Hub, HelloPackage, Smiota, Position Imaging, and in rooms with no hardware at all.
Is this something leasing can mention on property tours?
Absolutely. Stating 'the property's package room is professionally managed' is a key differentiator on tours. It communicates a higher level of service beyond simply having lockers, which prospects remember.
Keep Package Concierge, add managed package service
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