We pioneered outsourced mail and package management for apartments back in 2000 — and we're still helping daily operations today!
Professional mail & package solutions start here.
Outsourced Mail and Package Manager for Multifamily & Student Housing — Since 2000
120,000+ mail recipients · 50+ U.S. markets · 1,200+ Luxer One® systems · Pioneers since 2000
Postal Solutions helps apartment communities solve the perpetual burden of managing residents' packages and daily mail; giving them back their time.
When USPS requires single-point delivery instead of mailbox-by-mailbox service, we manage the daily mail and package outsourcing workflow — and package room organizing too.
Your leasing office stays out of the mailroom.
Package rooms help — but they still need a process. Electronic rooms and lockers control access, but daily organization, audits, and overflow still need an operator.
We provide the daily process so your package room performs like the amenity it was meant to be.
As a national Luxer One® sales partner, we help multifamily and student-housing communities choose package lockers, indoor and outdoor package rooms, refrigerated lockers, and the daily support around them.
1,200+ systems delivered since 2016.
One quick conversation. We'll recommend the right mix for your community.
We pioneered outsourced mail and package management for multifamily in 2000 — and we continue to manage the daily package and mail operations today, not just sell software or hardware.
Our daily managed service replaces 1–2 FTEs of package work for less than the cost of one.
We scale service and lockers together so packages keep flowing during move-in week and peak season.
Daily organization and managed delivery protect your community from liability and keep residents satisfied.
Faster pickups, instant text alerts, and 24/7 self-serve lockers turn package handling into a leasing differentiator.
Trusted by Greystar, Landmark, Scion, Core Spaces, American Campus, and more.
Live US-based support answers for your residents 24/7. Your team gets a dedicated account manager.
Free site assessment. No pressure.
Every day a property runs its own mailroom, it pays in time, liability, and resident satisfaction. Here's what that looks like across the industry.
Leasing teams pulled off renewals to sort, log, and hand out packages.
National average — every lost package is a resident complaint and a chargeback risk.
Package mishandling consistently ranks alongside maintenance and noise in resident surveys.
Properties with chronic package chaos see measurable lift in turnover.
Hours reclaimed is based on a ~250-unit community, counting every person who touches a package during the day, across all days of the week.
Free site assessment. No pressure. We'll send a tailored proposal fast.
Real feedback from the operators, residents, and property management companies running our solutions every day.
"We are extremely happy with the overall service and professional attitude that we receive from each person within Postal Solutions."
"My personal experience with Postal Solutions, from the initial call, to resolving the problem, could not have been easier."
"The packages take a fraction of the time now, which leaves us more time to dedicate to important tasks."
"After comparing the cost to add headcount to handle this large task, we determined that it was more cost effective for us to add Postal Solutions."
"Luxer One has allowed my team less time trying to wrangle package deliveries and more time to focus on the needs of the residents."
Quick answers from our team — and helpful context for your next decision.
Free site assessment. No pressure. We'll send a tailored proposal fast.
Get a free consultation. Tell us about your property and we'll recommend the perfect solution.
Call Us
(866) 378-8157Luxer One Customer Support
(415) 390-0123Change of Address
PostalForwarding.comPayments for US Postal Solutions
PO Box 96764 Charlotte, NC 28296‑6764
Payments for Locker Solutions
PO Box 96733 Charlotte, NC 28296‑6733
Change of Address — Frequently Asked Questions
Tell us about your property and we'll be in touch within 24 hours.